{"id":3322,"date":"2023-12-29T07:22:44","date_gmt":"2023-12-29T06:22:44","guid":{"rendered":"https:\/\/www.prijevodiadacta.com\/complaints\/"},"modified":"2024-04-10T08:08:02","modified_gmt":"2024-04-10T06:08:02","slug":"complaints","status":"publish","type":"page","link":"https:\/\/www.prijevodiadacta.com\/en\/complaints\/","title":{"rendered":"Complaints"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3322\" class=\"elementor elementor-3322 elementor-618\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-769a3d1 e-flex e-con-boxed e-con e-parent\" data-id=\"769a3d1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45e69c1 elementor-widget elementor-widget-breadcrumbs\" data-id=\"45e69c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/www.prijevodiadacta.com\/\">Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8baf028 e-flex e-con-boxed e-con e-parent\" data-id=\"8baf028\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6459c00 elementor-widget elementor-widget-text-editor\" data-id=\"6459c00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Dear clients,<br \/>In accordance with Article 10 of the Consumer Protection Act, any complaints related to our services can be submitted as follows:<\/p>\n<p><strong>1.)<\/strong> In writing at the business premises of the company: AD ACTA PRIJEVODI D.O.O., ULICA GRADA VUKOVARA 222, 10 000 ZAGREB<br \/><strong>2.)<\/strong> By post (recommended post) to the company&#8217;s address: AD ACTA PRIJEVODI D.O.O., ULICA GRADA VUKOVARA 222, 10 000 ZAGREB<br \/><strong>3.)<\/strong> Electronically (via e-mail) to the company&#8217;s address: <a href=\"mailto:info@prijevodiadacta.com\">info@prijevodiadacta.com<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a33dca elementor-widget elementor-widget-text-editor\" data-id=\"3a33dca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Please make sure that the complaint contains the following information:<\/p>\n<ul style=\"padding: 10px 20px 15px;\">\n<li>Name and surname, address of the complainant<\/li>\n<li>Detailed description of the factual situation for which the complaint is filed<\/li>\n<li>Copy of the invoice for the service<\/li>\n<\/ul>\n<p>The complainant will receive a written response to the submitted complaint at the address provided in the complaint within 15 days of receiving the complaint.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6cb204d elementor-widget elementor-widget-text-editor\" data-id=\"6cb204d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ad Acta prijevodi d.o.o.<br \/>Ulica grada Vukovara 222<br \/>10 000, Zagreb<br \/>Croatia<br \/>tel: 01\/ 377-80-02<br \/>fax: 01\/611-00-38<br \/>e-mail: <a href=\"mailto:info@prijevodiadacta.com\">info@prijevodiadacta.com<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Dear clients,In accordance with Article 10 of the Consumer Protection Act, any complaints related to our services can be submitted as follows: 1.) In writing at the business premises of the company: AD ACTA PRIJEVODI D.O.O., ULICA GRADA VUKOVARA 222, 10 000 ZAGREB2.) By post (recommended post) to the company&#8217;s address: AD ACTA PRIJEVODI D.O.O., [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-3322","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Complaints - Ad Acta prijevodi<\/title>\n<meta name=\"description\" content=\"Your opinion is important to us. 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